Information Collection and Usage
The information we learn from visitors to our website (“clients” or “you”) helps us personalize and continually improve our services to you. Here is a non-exclusive list of the types of information we may gather about our clients.
Information You Give Us
We receive and store information, if any, that you enter on our Website, such as names, e-mail addresses, and other personal information. You have the choice to not disclose any information on the Website.
If you choose to “share your story” with our community, you only need to disclose as much as you’d like. Any additional information that is shared, i.e. name, state, city, will be removed from what is actually published to retain anonymity. All stories will also be edited for grammar and to remove any identifying information that may be left in the story accidentally.
We receive and store certain types of information whenever you interact with us. When you enter the Website, we collect your browser type and IP address. This information is gathered for all Website visitors. In addition, like many websites, we store certain information from your browser using “cookies.” Cookies are text files sent by servers to web browsers, then stored on your computer. They dictate which parts of the website you’ve visited so we can alert you to software compatibility issues and save page preferences for future visits to the Website.
How Your Information Will Be Used
We do not collect any Personally Identifiable Information (“PII”) from you unless you voluntarily choose to disclose such information while using the Website or contact us via e-mail or telephone.
If you submit PII to us through the Website, then we may use your PII to improve our services to you and to identify and authenticate your access to the Website’s services. In addition, Anonymous Information  will be used in aggregate form to build higher quality. Anonymous Information will also be used for more useful services by performing statistical analyses of the collective characteristics and behavior of our users to personalize your experience on the Website.
We may use your e-mail address, if you provide it, to send you notifications and information that are related to your use of the Website, answer your questions about the Website, or fulfill a legal or regulatory disclosure requirement.
It should be noted that the Owner is not attempting to provide any medical advice or analysis to users. The Website is simply providing users with information regarding substance abuse as well as treatment centers. Users should not interpret the Website’s display of this data as any type of assessment or medical advice from it. The Owner will not be held responsible for any assessment or decision users make based on the data presented in the Website.
Data Provided to Sponsor
The Owner’s Policy for Children
The Owner does not wish to interact with or collect any data from users under the age of 13. We do not knowingly collect any PII data from children under the age of 13. We do request minors do not engage with our website without the consent of a parent or legal guardian, unless legally permitted. If you are under the age of 13, please do not attempt to use the website or send any personal information to us, including your name, address, telephone number, or e-mail address. Users under the age of 13 may provide personal information to or on the Website. In the event we learn we have collected personal information from a minor under age 13 without verification of parental consent, we will remove that information as quickly as possible. We encourage parents to monitor their children’s internet usage and/or to use web filtering technology to monitor their children’s internet access.
Cookies and Other Tracking Technologies
As referenced above, we have some website pages which may utilize cookies and other tracking technologies such as pixel tags and web beacons which enhance the functionality of the Website. Web beacons and pixel tags are embedded images in a webpage or e-mail for the purpose of gauging and analyzing usage and/or activity. The Website, or third-party service providers acting on our behalf, may use web beacons and pixel tags to help us analyze, use, and improve our functionality. Some cookies and other technologies may serve to recall PII provided by a user.
Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. For information about Do Not Track, visit www.allaboutdnt.org. At this time, the Website does not respond to Do Not Track browser settings or signals. In addition, the Website may use other technology that is standard to the Internet, such as pixel tags, web beacons, and other similar technologies, to track visitors to the Website. Those tools may be used by us and by third parties to collect information about you and your internet activity, even if you have turned on the Do Not Track signal.
Links from Third-Party Websites
Contacting Us for Help
Whenever you contact the Owner for help, certain information, such as your name and e-mail address, may be collected in your request so we can provide you with assistance and make improvements to the website.
The privacy and security of user data is as important to us as it is to you. We maintain strict physical, electronic, and technical precautions designed to control and protect your data from unauthorized access. We comply with our own privacy practices and simultaneously adhere to accepted industry privacy standards.
In addition, specific encryptions and protocols are used for transmitting private information via the internet. No data transmission over the internet can be guaranteed as 100% secure; therefore, while we follow accepted industry standards and implement reasonable security practices to protect PII, its security is not guaranteed.
How the Owner Handles Data from International Visitors
The Website is hosted and operated in the United States and is subject to United States law. Any personal information given to the Owner will be transferred to the Owner for use only in the United States and will be hosted on United States servers. The permission to transfer your personal information to the United States must be given to us. For international access, please be advised that United States law may not have the same privacy protections as the law of your jurisdiction.
Notice for California Residents
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the website, please send an e-mail to: firstname.lastname@example.org. We can also be contacted via the information indicated below.
Further, because we value your privacy, we have taken the necessary precautions to ensure that the Website is compliant with the California Online Privacy Protection Act.